TERMS & CONDITIONS
We look forward to welcoming you. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below.
Arrival and Departure
Check in is available from 4.00pm to 8.00pm on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival. We ask that you please vacate your room by 10.00am on the morning of departure.
Please note the cancellation policy before committing to a reservation. In order for us to confirm a reservation a 50% deposit needs to forwarded to us. This can be done via BACS, cheque or cash.
Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.
In the event of a cancellation up to 45 days prior to the scheduled date of arrival no charge will be made.
Guests failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price.
We take all Bookings in good faith, as we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with Tallai B&B that are pre booked (verbal or written) forms a legally binding contract. For this reason we advise that you take out a suitable insurance product to cover against unexpected costs such as cancellation fees. In addition, we may take legal action, through the Courts, to recover any outstanding debts.
Cancellation by Us
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast of the same or lower Visit Britain grading in a similar standard of room(s). Should this establishment be more expensive than Tallai Bed and Breakfast, we will pay the difference for the first night of your stay. Our liability will not extend beyond these conditions.
Car parking is available for guests’ use at the front of the house on the driveway . Cars parked here are at owners risk.
Damage and Breakages
Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.
Evening Meal Reservations
We do not offer our guests the facility to dine in however the Plough Pub is only a stone throw away and has a very large menu offering an array of foods.
You have access to the building and your room 24 hours a day throughout your stay using a set of keys given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £10.00 per set.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.
We are happy to return items that have been left following departure. However, there will be a minimum charge of £8.00 to cover postage and packaging.
We reserve the right to charge for missing items.
Payment is due on the morning of departure and we accept only cash or bank transfer prior to departing
Pets are not permitted during your stay.
We reserve the right to change our prices at any time. This does not affect bookings already made.
Smoking is NOT permitted in the rooms or on the premises. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure. Smoking is welcomed in the front garden.
Tallai House B&B reserve the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.
We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.
This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.